How to Turn Negative Reviewers into Loyal Customers on Facebook

The following is a guest post by¬†Natalie Smith is a freelance copywriter from Seattle who writes about topics related to marketing, customer service, social media, entrepreneurship, and business in general. You can reach her @Natalie Smith. Customers are the main driving force that makes your business successful, so you want to keep them satisfied at all times. However, the sad…