5 Ways to Optimize Customer Service to Reduce the Need for Direct Service

The following is a guest post by Devin Morrissey. Devin writes in his garage and examines car parts in his office.  He aspires to be an eternal student, writing wherever the web takes him. Effective customer service is one of your most valuable assets. Ensuring that customers return to you even after experiencing a problem is essential to customer retention and…

How to Establish a Long-Term Relationship with Your Customers

The following is a guest post by Ashley Kornee. Ashley is a blogger and freelance writer. She always tries to write about ordinary things in a creative way. She’s currently working as a writer for an academic help. You can find her on Facebook and Twitter. Customer loyalty is a long-debated subject that continues to evolve with each new trend. Companies have often struggled to maintain positive…

How to Turn Negative Reviewers into Loyal Customers on Facebook

The following is a guest post by Natalie Smith is a freelance copywriter from Seattle who writes about topics related to marketing, customer service, social media, entrepreneurship, and business in general. You can reach her @Natalie Smith. Customers are the main driving force that makes your business successful, so you want to keep them satisfied at all times. However, the sad…