How to Establish a Long-Term Relationship with Your Customers

The following is a guest post by Ashley Kornee. Ashley is a blogger and freelance writer. She always tries to write about ordinary things in a creative way. She’s currently working as a writer for an academic help. You can find her on Facebook and Twitter. Customer loyalty is a long-debated subject that continues to evolve with each new trend. Companies have often struggled to maintain positive…

How to Turn Negative Reviewers into Loyal Customers on Facebook

The following is a guest post by Natalie Smith is a freelance copywriter from Seattle who writes about topics related to marketing, customer service, social media, entrepreneurship, and business in general. You can reach her @Natalie Smith. Customers are the main driving force that makes your business successful, so you want to keep them satisfied at all times. However, the sad…