The Two Sides of Trolls – Don’t Feed Them and Don’t Be One

by Susanna Gebauer (@dreckbaerfrau) There is no doubt: In social media the real success comes with interaction, communication and connecting. But sometimes when I look at some comments tweets or posts, I think the author should have kept quiet. Or in other words, the key to good interaction can sometimes be not to interact. Let me tell you about two…