Marketing Automation – It’s Not All Evil!

Recently in a Facebook Group about Social Media, a new member presented himself as a student interested in social media. He wrote he specialized in automation. I did not have to wait long for the reaction I expected: The first comments started to come in “I don’t like the word automation in connection with social media” and “social media is…

Customer Support – Problem Solved When Client Runs

by Jonathan Gebauer (@jogebauer) Update Feb 5 2015: Gavin Hammar, Founder and CEO of Sendible got in touch today via the comment section. He apologized and offered us 6 month free with Sendible for our trouble and assuring us that the technical problems have been fixed. While this remains an incredible example of what not to do I have to…